“Delivering on Social Security’s promises also requires ensuring that eligible individuals and families are able to access SSA’s vital programs in their time of need,” Vallas said. Social Security’s customer service delays can have serious consequences. “Testimony by Grace Kim, Deputy Commissioner for Operations, Social Security Administration, before the Senate Committee on Finance, on Service Delivery”. Bloomberg reported that SSA made a $32.3 billion mistake when reporting 2009 U.S. wage statistics. The error when corrected, further reduces the average 2009 U.S. wage to $39,055.
Due to the COVID-19 pandemic, local Social Security offices are only open by appointment, and only in “dire need situations,” so most people will have to apply for benefits online or by phone. Every Social Security Office location offers similar services. From replacing your Social Security card to applying for Social Security retirement benefits, the office representatives should be able to help with any Social Security-related service. Below, we listed the services available at your local office in Port St. Lucie, Florida, but you can contact the office if you need more specific guidance.
Congress Seeks Ways To Reduce Social Security Customer Service Delays
SSA offers its services to the public through 1,200 field offices, a website, and a national toll-free number. Field offices, which served 43 million individuals in 2019, were reopened on April 7, 2022 after being closed for two years due to the COVID-19 pandemic. On Go Direct’s FAQ page, learn how to make changes to an existing direct deposit account. You also may contact the federal agency that pays your benefit for help with your enrollment. You must report the death of a family member receiving Social Security or Medicare benefits.
- Changes and effects are recorded by our editorial team in lists which can be found in the ‘Changes to Legislation’ area.
- You can get an original Social Security card or a replacement card if yours is lost or stolen.
- To apply for SSI for a child, you can start the process online but will need to complete it either in person or by phone.
- But even with the offices back, there remain delays and other inefficiencies with Social Security customer service.
These programs are collectively known as Retirement, Survivors, Disability Insurance . For specific information about your Social Security benefits or to schedule an appointment, call the Port St. Lucie Social Security Office using the phone number listed below. The SSA representatives at the Port St. Lucie office location should be able to help with any important questions related to Social Security retirement benefits, disability benefits, SSI, or Medicare. SSA has a network of more than 1,200 community-based field offices. In fiscal year 2019, 43 million individuals visited these field offices to apply for benefits, get an original or replacement Social Security card, or receive other services.
SSA also administers the Supplemental Security Income program, which is needs-based, for the aged, blind, or disabled. These programs received federal funding, but varied in terms of eligibility requirements and benefit payments. The 1972 Amendments replaced these programs with the SSI program.
Do I Owe Taxes On Social Security?
Depending on when you were born, you will be eligible for full retirement benefits as early as age 65 or as late as age 67. Lerner and Rowe® Law Group, Lerner and Rowe® Injury Attorneys and Social Security Disability Advocates are separate and independent companies/law firms. These companies do not share information amongst each other without client’s written authorization. There are a number of reasons why you need to know how to contact the Social Security Administration. For example, you may have questions about applying for benefits, or you may have questions about your current benefits. Perhaps you may have problems receiving your current benefits.